FAQ

RETURN POLICY 3/3

Yes, you can send back the Santos bundle along with all the leather straps you selected at the time of purchase.

Can I exchange the leather strap for one with a different colour?

Yes, you can send back the Santos bundle along with all the leather straps you selected at the time of purchase.

Can I return an item from my purchase?

Yes, you can send back the entire bundle and/or any extra straps. Clients cannot send back the included leather strap for any form of monetary compensation, as it is free and therefore ineligible for a refund.

I bought a Santos bundle. Can I return just one item from it?

No, as the Santos bundle is a set with a single product reference. Customers would not, for example, be able to return the second leather strap for any form of monetary compensation, as it is free and therefore ineligible for a refund.

Please note that unfortunately this does not apply to the following countries:
Albania, Chile, Colombia, Cyprus, Ecuador, Estonia, Iceland, Peru, Slovenia, Aruba, Bahamas, Israel, Bolivia, Costa Rica, Dominican Republic, El Salvador, Guatemala, Honduras, Jamaica, Latvia, Nicaragua, Norway, Panama, Paraguay, Puerto Rico, Uruguay and Venezuela.

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